Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the ScaleSynk website (scalesynk.in) and any services, deliverables, or engagements provided by ScaleSynk ("Company", "we", "us", or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. Services

ScaleSynk provides BIM consultancy services including, but not limited to, 3D BIM modelling, clash coordination, Good-for-Construction (GFC) drawings, and LOD 100–350 deliverables. The specific scope, timeline, and deliverables for each engagement shall be defined in a separate Statement of Work (SOW) or service agreement between ScaleSynk and the client.

3. Intellectual Property

All content on the ScaleSynk website — including text, graphics, logos, images, and software — is the property of ScaleSynk or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

Upon full payment for services rendered, clients receive a non-exclusive licence to use the deliverables produced by ScaleSynk for the intended project purpose. ScaleSynk retains ownership of all templates, methodologies, and proprietary processes used in the creation of deliverables.

4. Client Obligations

Clients agree to provide accurate, complete, and timely project information necessary for ScaleSynk to perform its services. Delays in providing required information may result in adjusted timelines and, where applicable, additional charges. Clients are responsible for reviewing deliverables within the agreed review period and providing consolidated feedback.

5. Payment Terms

Payment terms shall be as set out in the applicable SOW or service agreement. Unless otherwise agreed, invoices are due within 14 days of issue. ScaleSynk reserves the right to suspend work on any project where payments are overdue by more than 30 days. Late payments may incur interest at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the course of an engagement. This obligation survives the termination of any agreement for a period of two (2) years. Confidential information does not include information that is publicly available, independently developed, or lawfully obtained from a third party.

7. Limitation of Liability

To the fullest extent permitted by law, ScaleSynk's total liability arising from or related to these Terms or any engagement shall not exceed the fees paid by the client for the specific service giving rise to the claim. ScaleSynk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

8. Warranties and Disclaimers

ScaleSynk warrants that all services will be performed in a professional and workmanlike manner consistent with industry standards. Except for this express warranty, all services and website content are provided "as is" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Termination

Either party may terminate an engagement by providing 30 days' written notice. In the event of termination, the client shall pay for all work completed up to the date of termination. ScaleSynk may terminate immediately if the client breaches any material term of these Terms or the applicable service agreement.

10. Indemnification

The client agrees to indemnify and hold harmless ScaleSynk, its directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from the client's use of deliverables, breach of these Terms, or violation of any third-party rights.

11. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, government actions, power failures, internet disruptions, or acts of terrorism.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India.

13. Changes to These Terms

ScaleSynk reserves the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: hello@scalesynk.in Website: scalesynk.in